Frequently Asked Questions

Elite Remote Agent is a subscription-based VA hiring platform built for real estate agents and business owners. Pay one flat monthly fee to browse, interview, and hire unlimited pre-screened, industry-trained virtual assistants. No placement fees. No contracts. Browse → Hire → Scale.

Most clients hire their first VA within 48 hours of subscribing. Some do it the same day. Once you send a hire offer, your VA confirms within hours and begins onboarding into your systems immediately.

None. If you can use a website, you can use ERA. Browse profiles, listen to voice recordings, click Hire Now. That's all you need to do.

Yes. Book a free 20-minute demo call and we'll walk you through the platform live, show you real VA profiles, and help you figure out which VA role makes the biggest impact. No pressure, no obligation.

ERA has two portals. The Real Estate Portal serves solo agents, team leaders, and brokerages. The Business Portal serves med spas, law firms, insurance agencies, mortgage companies, e-commerce stores, and more.

Unlimited on every plan. All ERA plans give you full access to browse, interview, and hire as many VAs as your business needs. No per-hire fees, no limits, no extra charges.

Replace them. Every plan includes unlimited VA replacements. If a VA isn't working out for any reason, hire a replacement immediately at zero extra cost. No questions, no fees.

Yes. Listen to voice recordings and watch mock call videos before sending a hire offer. You can also request a live Zoom interview with any VA before committing.

You pay your VA directly at their agreed hourly rate. The ERA subscription is separate. We never take a cut of your VA's rate.

Browse the platform and hire a replacement immediately. Because all ERA VAs are pre-trained, your new VA gets up to speed much faster than starting from scratch.

ERA has three plans: Starter at $97/month, Growth at $247/month, and Elite Team at $597/month. Annual billing saves you 2 months free. All plans include unlimited VA access with zero placement fees.

Zero placement fees. Ever. You pay your flat monthly subscription and you pay your VA directly at their hourly rate. No finder's fees, no per-hire charges, no hidden costs.

Yes. No contracts, no cancellation fees, no lock-in. Cancel from your account dashboard at any time. Access continues until the end of your current billing period.

Yes. Upgrade anytime — takes effect immediately. Downgrade anytime — takes effect at your next billing cycle. Manage from your account billing page.

Annual billing charges your card once for the full year — equivalent to 2 months free (17% savings). Starter annual: $1,046/yr. Growth annual: $2,662/yr. Elite annual: $6,448/yr.

All plans include unlimited VA access, hiring, and replacements. Starter gives you the platform with email support. Growth adds the full training library, KPI dashboard, SOP templates, and monthly strategy calls. Elite adds a dedicated account manager, done-for-you onboarding, and weekly strategy calls.

The training library (Growth and Elite) is a collection of video courses, Loom walkthroughs, and document templates covering real estate operations, CRM management, cold calling scripts, and more. You can also upload your own training content and assign it directly to your VAs.

The ERA platform is fully mobile-responsive and works perfectly on any smartphone browser. A dedicated iOS and Android app is currently in development for 2026.

The majority of ERA VAs are based in the Philippines, which has a strong track record of providing English-fluent, highly educated virtual assistants to US businesses. All VAs are vetted for English proficiency, US business knowledge, and professional reliability.

Every ERA VA goes through 3 steps: (1) Application and background check. (2) Skills assessment and role-specific mock task. (3) Live interview scored on a 100-point rubric. Only VAs scoring 80+ are approved. Less than 20% of applicants make it.

Yes. Every ERA VA completes our real estate or business training curriculum before appearing on the platform. They know what a listing appointment is, what contract-to-close means, and how to work a CRM database — before day one.

ERA VA rates typically range from $6–$12 per hour depending on specialty and experience. Transaction coordinators and senior specialists: $8–$12/hr. General admin and social media VAs: $6–$8/hr. All rates are shown clearly on every VA profile.

Visit our VA application page and complete our 5-step profile builder. Submit your info, experience, CRM skills, voice recording, and resume. Our team reviews every application within 48 hours.

100% free. Always. ERA charges clients a subscription — never VAs. No application fees, no platform fees, no cuts from your hourly rate. You keep everything your client pays you.

The application takes 15–20 minutes. Our team reviews within 48 hours. If approved, you'll receive your profile link and be live on the platform within 3–5 business days.